D'Addario Employee Weather Statement

    Business is open as usual.

Communications

If you have a system emergency during non-working hours, please email ITEmergency@daddario.com. This address delivers to several members of the IT Department and is the most effective way to communicate an issue that cannot wait to be addressed during normal working hours. Please do NOT email IT team members directly.  Thank you.

Applications

  As noted below, some of these systems require login when you are working remotely and do not have a VPN connection established.

   B2B   (Note: Always requires logging in with your B2B Username and Password)

   Outlook Web Access

   SharePoint

   AxCMS (Content Management System)   (Note: Always requires logging in with your CMS Username and Password)


Voice Mail

  To check your phone voice mail:
  1. Dial 631-439-3390
  2. Enter *, your extension, and #
  3. Enter your voice mailbox numeric passcode (the same you use when listening to voice messages in the office)

VPN Connectivity

Download the VPN Client

  Choose the AnyConnect SSL client for your specific operating system.

  Mac OS X AnyConnect SSL client:
    Mac SSL VPN

  Windows AnyConnect SSL client:
   Windows SSL VPN

Using AnyConnect VPN

  NY users and all others except CA and TX users:
  1. The first time you start Cisco AnyConnect VPN client, enter vpn.daddario.com
  2. When prompted for username and password enter your regular credentials
  3. After your credentials are verified, you will see a drop-down with two options:
    Primary-VPN-NY : This is what you should use regularly
    Backup-VPN-CA : Only use this if the NY internet connection is down and the VPN-NY option therefore does not appear in the drop-down.
  CA users:
  1. The first time you start Cisco AnyConnect VPN client, enter vpn.rico.daddario.com
  2. When prompted for username and password enter your regular credentials
  TX users:
  1. The first time you start Cisco AnyConnect VPN client, enter vpn.promark.daddario.com
  2. When prompted for username and password enter your regular credentials

Brand Web Sites

   D'Addario Orchestral
   D'Addario Canada
   D'Addario Foundation
   D'Addario Strings
   D'Addario Woodwinds
   Evans Drumheads
   Planet Waves
   Promark
   PureSound Percussion

Cisco Jabber

   Provision Mobile Device

BI

Web Browser : IBM Cognos Web Browser Link  

Mobile Devices : IBM Cognos Mobile App Connection (Production)


Directions


IT Testing Only : IBM Cognos Web Browser Link

IT Testing Only : IBM Cognos Mobile App Connection (Development)